Commerce & Économie / Management

Managers, Can You Hear Me Now?: Hard-Hitting Lessons on How to Get Real Results

de Denny F. Strigl & Frank Swiatek

The former head of Verizon is talking.

Can you afford not to hear what he has to say?

"This is an essential read for every manager’s, or aspiring manager's, success for one simple reason: it is all authentic...

Four Secrets to Liking Your Work: You May Not Need to Quit to Get the Job You Want

de Edward G. Muzio

This is the eBook version of the printed book.

Stop dreading Monday morning! Wherever you work, whatever you do, you can make your work life more fulfilling, more joyful...and it starts right here, right now,...

BIG Ideas to BIG Results: Remake and Recharge Your Company, Fast

de Michael T. Kanazawa

This is the eBook version of the printed book.

A No-Nonsense, Step-by-Step, Results-Driven Approach to Driving Business Transformation and Breakthrough Performance

Why do most corporations fail to achieve breakthrough...

Monster Under The Bed

de Stan Davis

Companies in the business of providing knowledge -- for profit -- will dominate the 21st-century global marketplace.

Can your business compete?

In today's fast-paced world, knowledge is doubling nearly every seven...

Rise and Fall of Strategic Planning

de Henry Mintzberg

In this definitive and revealing history, Henry Mintzberg, the iconoclastic former president of the Strategic Management Society, unmasks the press that has mesmerized so many organizations since 1965: strategic...

Key Account Management and Planning: The Comprehensive Handbook for Managing Your Company's Most Important Strategic Asset

de Noel Capon

The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts...

Anywhere: How Global Connectivity Is Revolutionizing the Way We Do Business

de Emily Nagle Green

Connect with your customers 24/7/365Billions of users download applications from their iPhones... A coffee shop near Scranton, PA has thousands of FaceBook fans around the world... People sitting across the...

The Rule of Three: Surviving and Thriving in Competitive Markets

de Jagdish Sheth & Rajendra Sisodia

Name any industry and more likely than not you will find that the three strongest, most efficient companies control 70 to 90 percent of the market. Here are just a few examples:

• McDonald's, Burger King, and...

Power and Influence

de John P. Kotter

In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it.

Most of us work in socially intricate organizations where we need the help not only...

Never by Chance: Aligning People and Strategy Through Intentional Leadership

de Joe Calloway, Chuck Feltz & Kris Young

Praise for Never By Chance

"Joe Calloway, Chuck Feltz, and Kris Young have joined forces to write the book that senior management at companies large and small have been waiting for. Highly readable, loaded with...

Fit, Failure and the Hall of Fame

de Charles C. Snow & Raymond E. Miles

Managers often become frustrated when, after making Herculean efforts to launch a better product, create a superior structure, or improve processes, success remains a distant and elusive goal. But genuine success...

Managing Imitation Strategies

de Steven P. Schnaars

Pioneers -- those innovative "first movers" who enter markets before competitors - are often deified as engines of economic growth while imitators are generally scorned as copycats and shameful followers. But...

Statistics for Six Sigma Made Easy: Comparing Six Sigma Data with Quality Department Data

de Warren Brussee

This chapter is from Statistics for Six Sigma Made Easy, a simple guide to using the powerful statistical tools of Six Sigma to solve real-world problems. Warren Brussee, a Six Sigma manager who helped his teams...

Radical Management

de Samuel A. Culbert

When newspapers across the country reported Capital Cities Communications' stunningly successful bid for ABC, The New York Times asked a senior official at another of Capital Cities' recent acquisitions, Institutional...

Management Lessons from the E.R.: Prescriptions for Success in Your Business

de Paul Auerbach

Life in the emergency room is often like that in the business world. Both are places of activity and excitement, unexpected developments, highs and lows, crises, and great intensity. On the treatment table and...

Best Practices: Building Your Business With Customer-focused Solutions

de Arthur Andersen, Robert Hiebeler & Thomas B. Kelly

Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.

What makes the world's top companies so adept at providing stellar customer service? How do they meet the...

The Carrot Principle: How the Best Managers Use Recognition to Engage Their Employees, Retain Talent, and Dirve Performance

de Adrian Gostick & Chester Elton

Got carrotphobia? Do you think that recognizing your employees will distract you and your team from more serious business, create jealousy, or make you look soft?

Think again.

The Carrot Principle reveals...

Art Of Managing People

de Tony Alessandra

When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. The Art of Managing People provides practical strategies, guidelines and techniques...

It Takes a CEO: It's Time to Lead with Integrity

de Leo Hindery

Should CEOs act as moral compasses for their companies? Leo Hindery thinks they should. If every CEO did so, then Enron, WorldCom, Adelphia, and Tyco would not have become poster children for greed. They would...

Statistics for Six Sigma Made Easy: What Tolerance Is Really Required?

de Warren Brussee

This chapter is from Statistics for Six Sigma Made Easy, a simple guide to using the powerful statistical tools of Six Sigma to solve real-world problems. Warren Brussee, a Six Sigma manager who helped his teams...